the ona website was developed to support secure online purchasing through secure socket layer (SSL) technology using 128-bit encryption, which provides the highest level of security available on the internet. the SSL system encrypts the information that you submit to ensure maximum protection of your personal information.

we guarantee that the information we collect, including your name, shipping address(es), email address(es), payment records and financial information will be kept private and secure.

when you make a purchase or start a wish list with ona, we require that you open an account. this allows us to process your transactions more efficiently, and also helps up to improve customer service. when making a purchase, additional information is necessary (shipping and billing address, financial information) so that your purchase can be processed and delivered. all archived credit card information is maintained in a secure and safe environment. telephone numbers and e-mail addresses are only used to contact you regarding your order, unless you request to be added to our mailing list.

the information you provide is used strictly for the purposes stated, and is not shared with any third parties.

ona does not knowingly accept personal information from any child. if it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records, and will not disclose this information to any third party.

if, when opening an account, you mark that you would like to receive information from ona about upcoming promotions and events, you will be added to the ona mailing list.

to delete your name from the ona mailing list, please email us at info@ona.com with "remove" in the subject line. please allow up to two (2) weeks for your request to be processed.

"cookies" are small amounts of data that are stored on your computer and mark information about your activity on our website. we use these cookies for the sole purpose of improving our site and making it easier to use. we never use cookies to save passwords, credit card numbers, or other highly confidential information. cookies do not enable access to any additional personal information about you other than information that you knowingly and willingly provide to ona when placing an order or opening an account.

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